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Customer story

Supergasbras runs LPG distribution across Brazil on SAP SDM

Brazil's third-largest LPG retailer replaced isolated legacy tools with one standard SAP solution, and rolled it out to 67 sites without stopping the business for a day.

SAP SDMEnergy · LPGBrazilSHV Energy
Cover of the customer story: Supergasbras chooses Implico's SAP solution
CustomerSupergasbras, part of SHV Energy
IndustryEnergy · LPG, bulk and cylinders
RegionBrazil
SolutionSAP SDM with CPR and Data Collation (now PAT)
Scale11 million households, 40,000+ business customers

The project in numbers

4 monthsto bring about 2,000 users at 67 sites onto the new system
−10%costs at the Shared Service Center after go-live
~2%custom development, for Brazilian legal and tax requirements. The rest is standard.

Figures as reported by Supergasbras in the customer story.

Challenge

Half the processes ran outside the system

Supergasbras doubled its business volume after taking over competitor Minasgas and setting up a central logistics department. Its separate tools, joined by interfaces, could not keep up.

In the end they covered only half of the processes. The rest ran manually or semi-automatically, including thousands of orders a day.

Needed One standard solution, little customization, Brazilian tax rules including the Nota Fiscal

Solution

SAP ERP plus SAP SDM for downstream logistics

Supergasbras chose the full SAP route. Implico delivered the software and advised on logistics processes and forecasting.

  • Order to invoice in one flow, driven by feedback data from the trucks
  • CPR forecasting creates orders from delivery history and weather
  • Data Collation (now PAT) books changed quantities, materials and costs
  • Nota Fiscal and cylinder returns handled to tax and legal rules
  • Route planning link to the telematics systems in the trucks
We redesigned almost all our business processes, and we managed to do it without stopping the business for a single day.
Jose Tadeu Bacellar PedreiraHead of Enterprise Solutions, Supergasbras
Cover of the customer story: Supergasbras chooses Implico's SAP solution

Outcome

A standard solution others in the group now use

Supergasbras was the first SHV Energy company to adopt SAP SDM. Liquigas in Italy has since adopted it too.

Full story with all figures · PDF, 7 pages

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Thales Bonan
Thales BonanAssociate Director of Bulk Automation Solutions
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